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Nicole is an Associate Professor of Policing & Criminal Justice at Western Sydney University, and is a University Associate with the Tasmania Institute of Law Enforcement Studies.

Nicole has worked as a practitioner and academic in the areas of policing hate crime, and policing in culturally and linguistically diverse societies for over 15 years.

Her current research with the London Metropolitan Police Service uses forensic linguistics to understand the context of hate speech in hate crime. Her work has been published in a range of edited collections and journals, and she is the co-author (with Rob White and Janine Haines) of Crime and Criminology.