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Betty has been a financial counsellor for over 30 years. She was the founder of Credit Line Financial Counselling Services and established the first community based gambling service for clients in NSW in 1980. At one time Credit Line was the largest financial counselling service in Australia and its activities included a community legal service, Credit Helpline, a consumer education division and resourcing for federally funded financial counsellors. She was a Telstra Business Woman of the Year award recipient and received the NSW Government’s Lifetime Achievement Award for Consumer Advocacy.
Betty has a PhD in law with a thesis on consumer bankruptcy, is the author of numerous books and articles and was a consultant in bankruptcy to the Federal Attorney-General for many years. She is currently the Training Co-ordinator for the Financial Counsellors Association of NSW and a member of the NSW Administrative Decisions tribunal.