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Abstract from

Informal Resolution of Police Complaints in Australia: Building Better Understanding or Mere Bureaucratic Convenience?

Andrew Goldsmith

Goldsmith charts the rise in Australia of informal resolution of police complaints: How well suited are these changes, introduced to meet managerial needs, to improving police accountability to members of the most marginalised groups within society? Goldsmith warns that while formal legal processes may exhibit considerable shortcomings in dealing with diversity, current trends in informal processes may encourage criminal justice agencies to pursue bureaucratic convenience rather than to engage in the more difficult task of responding to the particular needs of the most vulnerable members of society.

(1999) 17(1) Law in Context 34
Keywords: Policing; Police Complaints; Managerialism

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